Terms of Service

1. Acceptance of Terms

By accessing or using DBF Nexus services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms apply to all visitors, users, and clients of DBF Nexus.

2. Use of Services

You agree to use our services only for lawful purposes and in accordance with these terms. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Ensuring your use complies with applicable local and international laws
• Providing accurate and complete information when using our services
• Not attempting to reverse-engineer, copy, or redistribute our proprietary software or tools

3. Intellectual Property

All content, features, and functionality of our services — including branding, code templates, and documentation — are owned by DBF Nexus and are protected by international copyright, trademark, and other intellectual property laws. Upon full payment for custom development work, clients receive 100% ownership of the custom code and deliverables produced specifically for their project, as outlined in the project agreement.

4. Payment Terms & Refund Policy

Payment terms are specified in each project agreement. Standard payment structures are:

• Websites: 50% upfront, 50% on delivery
• Web Applications: 30% to start, 30% at milestone, 20% at testing, 20% at launch
• Mobile Apps: 30% to start, 40% at milestone, 30% at launch

Refunds are available for work not yet started. For work in progress, refunds are prorated based on completed milestones. Once a milestone is approved and delivered, it is non-refundable. All refund requests must be submitted in writing within 14 days of the disputed charge.

5. Project Scope & Changes

All projects are governed by a written scope of work agreed upon before development begins. Change requests outside the original scope may incur additional fees and timeline adjustments, which will be communicated and approved in writing before implementation.

6. Warranties & Disclaimers

DBF Nexus warrants that all deliverables will substantially conform to the agreed specifications for a period of 30 days after final delivery. Beyond this warranty period, services are provided 'as is' without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.

7. Limitation of Liability

To the maximum extent permitted by law, DBF Nexus shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability for any claim arising from or related to our services shall not exceed the amount paid by you for the specific service giving rise to the claim.

8. Termination

Either party may terminate a project agreement with 30 days' written notice. Upon termination, the client is responsible for payment of all work completed up to the termination date. DBF Nexus will deliver all completed work and source code upon receipt of final payment.

9. Governing Law & Disputes

These Terms of Service shall be governed by and construed in accordance with the laws of Lebanon. Any disputes arising from or relating to these terms or our services shall first be addressed through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in Beirut, Lebanon, in accordance with applicable arbitration rules.

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Material changes will be communicated via email or a prominent notice on our website. Your continued use of our services after such changes constitutes acceptance of the updated terms.

11. Contact

For questions about these Terms of Service, contact us at info@dbf-nexus.com