Last updated: March 2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, contact us, or use our services. This may include:

Name and contact information (email, phone number)
Company name and business information
Project requirements and technical specifications
Usage data, analytics, and browsing behavior
Communication preferences and correspondence history
Payment and billing information (processed securely via third-party providers)

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Send you technical notices and support messages
Respond to your comments and questions
Analyze usage patterns to improve user experience
Send marketing communications (with your consent)
Comply with legal obligations and enforce our terms

3. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including encryption in transit (TLS/SSL) and at rest, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

4. Data Sharing & Third Parties

We may share your information with:

Service providers who assist in delivering our services (hosting, analytics, payment processing)
Professional advisors (lawyers, accountants) as required
Law enforcement or regulatory bodies when required by law
Business partners with your explicit consent

We never sell your personal data to third parties.

5. Cookies & Tracking

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. For more details, see our Cookie Policy.

6. Your Rights

Under applicable data protection laws (including GDPR for EU/EEA residents), you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data ('right to be forgotten')
Object to or restrict processing of your data
Request data portability in a machine-readable format
Withdraw consent at any time where processing is based on consent
Lodge a complaint with a data protection authority

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by relevant authorities.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the 'Last updated' date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Protection Officer at info@dbf-nexus.com